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Delivery

We’re Just Excited About Your New Furniture As You!

Slone Brothers Furniture offers white glove delivery of your purchase within 50 miles of our showroom for a nominal fee of $149.00

Our delivery team will place your purchase safely in your home.

Delivery outside of this 50 mile radius area is available at an additional fee $1.25 per mile out and back.

Complimentary warehouse pick-up service is available by appointment with 48 hours notice. This service includes a thorough inspection of your furniture upon your arrival, as well as loading assistance. Remember to bring any items you may need to pad and secure your items in or on your vehicle for safe transportation. Carefully inspect your entire furniture purchase upon pick-up. Slone Brothers Furniture cannot be responsible for any damages discovered after pick-up from our warehouse.

Slone Brothers Furniture services the Winter Springs, Lake Mary, Oviedo, Winter Park, Orlando, Maitland, Sanford and Longwood areas.

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

  • Have an adult, 18 years of age or older, be present to accept any delivery.
  • Re-measure to make sure your new furniture will fit in your home.
  • Clear the room and decide where your new furniture will be placed.

All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

HOW DO I PICK UP MY FURNITURE PURCHASE?

Preparing for pickup:

  • Call our Customer Service Department to confirm that your furniture is ready for pick up.
  • Re-measure to make sure your new furniture will fit  in your home.
  • Make sure your vehicle is large enough to safely transport your new furniture.
  • Pack rope and blankets to properly secure your new furniture and ensure its safe ride home.Keep in mind that we cannot assist in the securing of your product.
  • Any person picking up a purchase must present a copy of the enclosed invoice and a photo ID, and either be listed or authorized on the invoice. If the person picking up is not listed on the invoice, please call our Customer Service Department.

All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.

While you’re picking up: Please inspect all of your new furniture at the time of pick-up. If there are any items that do not meet your approval please inform the FWDG team member assisting you.

HAVE QUESTIONS?

Our goal is to exceed your expectations. If we haven’t, please inform any manager on duty or contact our Customer Service Center either by filling out our contact form or calling us. We will make every effort to satisfy your needs.

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